Commerce Disclosure Page

Legal Disclosure (Specified Commercial Transactions Act)

Seller:
Japan Home Quest

Address:
Konotra Building 7F, 1-1-14 Shimomeguro, Meguro-ku, Tokyo 153-0064, Japan

Telephone:
Available upon request and disclosed without delay

Email:
info@japanhomequest.com

Accepted Payment Methods & Timing:
Credit card (processed via Stripe). Charged immediately at checkout; recurring subscriptions bill automatically on the sign-up date each cycle.

Delivery Time:
Digital content is available immediately after payment. Advisory sessions are provided via email or Zoom on a mutually agreed schedule.

Refund / Cancellation Policy:
• Newsletter subscriptions are non-refundable; you may cancel anytime to stop future billings.
• Advisory services: partial refund if cancelled ≥ 2 business days before the scheduled session. Details: Terms – Advisory

Customer Support Hours:
Monday – Friday 10:00–18:00 (JST), excluding Japanese public holidays.